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GDPR & Privacy

Our Privacy Policy & GDPR

The Royal Oak Stokenchurch (royaloakstokenchurch.com) is dedicated to making your online experience as interesting as possible along with keeping your information secure. To ensure this, we have listed the components of our Privacy Policy below.

 

What Personal Information We Collect and Why We Collect It

We receive and collect name, phone number and email address through our website’s contact and booking form as well as when you email us to our email address info{at}royaloakstokenchurch.com. We may contact you to answer your enquiry, however we will require and ask for your permission to send you further information in future. We also receive your address when you use our online ordering system.

We use Google Analytics to track user interaction. We use this data to determine the number of people using our website, to better understand how they find and use our web pages and to see their journey through the website. Although Google Analytics records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. Google Analytics also records your computer’s IP address which could be used to personally identify you, but Google do not grant us access to this.

Some of our pages use a feature of your browser called a “cookie.” Cookies, by themselves, are not able to extract any personal information from you. This cookie automatically identifies your computer – but not you – to our servers when you visit our website. Unless you specifically tell us, The Royal Oak Stokenchurch (royaloakstokenchurch.com) will never know who you are, even though we may assign your computer a cookie. Also, The Royal Oak Stokenchurch (royaloakstokenchurch.com)’s websites can only read cookies created by The Royal Oak Stokenchurch (royaloakstokenchurch.com)’s websites.

Cookies allow us to personalise our site for you and to provide you with information that fits your needs and desires. For instance, once you register your interest on our website, a cookie is written to your computer so that you will not need to type information in the future to obtain support

 

Your Rights Over Your Information

You have the following rights as a data subject:

  1. Right to access:  You can request to access your personal information. You can simply email us your request.
  2. Right be forgotten: You can request us to remove and delete your personal information. You can request deletion by sending us an email

 

How We Store and Protect Your Information

When you contact us via our website’s contact form or directly email us or use our online booking or online ordering system, some personal information will be stored within this website’s database, which is immediately deleted after we securely import them and store on our secure working device. All our working device has limited access, password protected and carefully monitored by our Data Protection Officer.

 

Our Third-Party Data Processors

We use a various but limited and trustworthy third parties to process personal information on our behalf. These third parties have been carefully chosen and all of them comply with the new regulations:

Google

Mailchimp

emerz Limited

 

Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third-party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

 

Data Controller & Data Protection Officer

Data Controller: Church St, Stokenchurch, High Wycombe, HP14 3TH

Data Protection Officer: Mr. Navin Gurung, Church St, Stokenchurch, High Wycombe, HP14 3TH & Mr. Pushp Raj Sahi, emerz Limited, ICG House, Greenford, UB6 0AL.

 

Contact Us

The Royal Oak Stokenchurch (royaloakstokenchurch.com) knows that your privacy is very important to you. We welcome questions and comments regarding this policy, so feel free to contact us at info[at]Royaloakstokenchurch.com. Because technologies on the Internet change so quickly, The Royal Oak Stokenchurch(royaloakstokenchurch.com) reserves the right to modify its Privacy Statement from time to time.

 

Our Terms and Conditions

 

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern (The Royal Oak Stokenchurch) royaloakstokenchurch.com's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

 

The term The Royal Oak Stokenchurch (royaloakstokenchurch.com) or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

 

The use of this website is subject to the following terms of use: